FAQS

What are your domestic shipping costs?

All orders ship free with standard shipping in the US (by US postal service). Small packages up to 1 pound ship first class mail 2-5 days shipping, larger parcels ship priority mail 2-3 days shipping. We ship to all domestic US postal service addresses for free including Guam, Puerto Rico, US Virgin Islands, Marshall Islands, etc.
Please contact us for alternate shipping methods including UPS next day air.

Do you ship internationally?

We will ship on request to Canada, Australia, Europe and the UK. Pricing depends on services requested, package size & weight, but generally starts at $25USD. Contact us directly for a quote at sales@foxkits.com.

Will the (swing, stabilizer, loader lift, etc.) seal kit seal one cylinder or both?

All our kits are for one (1) cylinder unless clearly marked as a pair, so you will need one kit for each cylinder

I have a John Deere and the dealer says I need 2 kits, one for the rod & one for the bore, but you only have 1 kit listed? 

The OEM's use separate rod & bore kits for easier stocking, we do also, however, we only sell them as a set since a rod kit alone would be missing some parts needed to complete the job, so with our kits you will get all the seals you need.

I only need the rod seals so why can't I buy just the rod seal kit?

The OEM's use separate rod & bore kits for easier stocking, we do also, however, we only sell them as a set since a rod kit alone would be missing some parts needed to complete the job  such as gland o-rings, and disassembly aid tools (JD) that are in the bore kit not the rod kit. 

I have a Hitachi or John Deere excavator and I've heard that the OEM kit does not have all the parts in it that are needed to do the job.

Some John Deere and Hitachi excavator OEM (dealer) kits contain only what can be strictly called "seals". There are additional parts that are needed to do a complete repack job that are not always included the OEM kits, the two piston wear rings, two piston scraper rings, and the press in rod bearing. All our Hitachi & John Deere excavator kits include the piston wear ring & scraper rings as well as the rod bushing, unless clearly specified in the listing that they are not included.

Are these OEM or aftermarket parts?

These are top quality aftermarket replacement parts, we are not affiliated with any equipment manufacturer. 

Are these made in USA?

Our Case, Deere, Ford/New Holland, and Hitachi seal kits are labeled Made in USA from the manufacturer, however, the kits are made up of many parts and may also contain parts from other countries of origin.
Our JCB seal kits are made in the UK (England) & we import them directly.